Introduction
Welcome to the ek332.ws platform. When you use our website or app, create an account, or place a bet, certain information naturally comes to us. This Privacy Policy sets out, with full transparency, how that information is used.
Ek332's privacy policy aligns with Bangladesh's applicable data protection regulations and international standards. We believe your personal data belongs to you — we are simply its responsible custodians.
This Privacy Policy applies to the ek332.ws website, mobile app, and all associated services. By continuing to use the platform, you are agreeing to this policy.
What Information We Collect
Ek332 collects only the information that is necessary. We never ask for personal data we don't need. The table below outlines exactly what types of information we collect.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Account Verification (KYC) |
| Contact Information | Mobile Number, Email | Account Registration & Notifications |
| Financial Information | BKash/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Usage Data | Betting history, login timestamps | Service Improvement & Personalization |
| Location Information | Country, city (IP-based) | Ensuring Region-Based Services |
1.1 Automatically Collected Information
When you use ek332, certain information is collected automatically — including cookies, session data, and browser fingerprints. This data is primarily used to enhance the security and performance of the platform.
1.2 Cookies Policy
Ek332 uses three types of cookies:
- Essential Cookies: These are essential for login sessions and security and cannot be disabled.
- Functional Cookies: Used to remember your preferences (e.g. language, theme). Optional.
- Analytics Cookies: Used to analyze website usage. Optional and anonymized.
You can disable optional cookies through your browser settings. Please note that doing so may affect the functionality of certain features.
How Your Information Is Used
Ek332 uses the data it collects solely for specific purposes — nothing is ever used for unrelated reasons. All the ways we use your data are clearly outlined below.
Account Management
Your information is used for registration, login, KYC verification, and all other account-related activities.
Payment Processing
Financial information is used to securely process deposit and withdrawal transactions.
Fraud Prevention
Device and location data are analyzed to detect suspicious activity and ensure platform security.
Communications & Notifications
Your contact information is used to send important updates, promotions, and security-related messages.
Service Improvement
User experience data is analyzed to improve platform performance and features.
ek332 never sells your data to advertisers or third parties. This is a commitment we will never compromise on.
Data Protection Practices
Ek332 uses industry-leading technology to keep your data secure. Our security infrastructure is multi-layered and continuously updated.
- SSL/TLS Encryption: All data exchanged between your browser and our servers is fully encrypted.
- Database Encryption: Stored sensitive data is secured with AES-256 encryption.
- Two-Factor Authentication (2FA): Add an extra layer of security to your account.
- Access Control: Only authorized personnel are permitted to access specific data.
- Regular Security Audits: Regular security audits are conducted by independent third-party experts.
- Data Backup: All critical data is regularly backed up.
No method of transmission over the internet is 100% secure. In the event of a security incident, we will notify you promptly and take all necessary steps.
Data Retention Period
Ek332 does not retain your information longer than necessary. Each category of data has its own defined retention period.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | 7 years (legal requirement) |
| KYC Documents | 5 years after account closure |
| Login Logs | 12 Months |
| Cookies Data | 30 days to 1 year (depending on type) |
| Support Chat Records | 2 Years |
Once the defined retention period ends, data is securely deleted or anonymized.
Your Rights
As an ek332 user, you have important rights over your own data. We respect these rights and fulfill them as promptly as possible.
- Right to Know: You may request to know what personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request the deletion of your data, unless we are required to retain it by law.
- Right to Restrict Processing: You can request that the processing of your data be restricted under certain circumstances.
- Right to Portability: You can request a copy of your data in a structured, portable format.
- Right to Object: You have the right to opt out of marketing communications at any time.
To exercise any of your rights, support@ek332.ws-. We will do our best to respond within 30 days.
Protection of Minors' Data
Ek332 strictly enforces an 18+ policy. We have age verification measures in place to ensure no one under the age of 18 can access our platform.
- Date of birth is verified at the time of registration.
- Age is re-verified during the KYC process.
- If a minor is found to be using an account, that account is immediately suspended and all associated data is deleted.
Policy Updates
Ek332 may update this Privacy Policy as needed. For any significant changes, we will notify you via email or an in-platform notification.
- For minor changes, only the "Last Updated" date at the top of the page will be revised.
- For major changes, at least 14 days' notice will be given before they take effect.
- If you do not agree to the updated policy, you may close your account.
We recommend checking this page regularly. Continued use of the platform after any changes will be considered acceptance of the updated policy.
Contact Us
For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team is here to help.
Email: support@ek332.ws
We typically respond within 24–48 hours.
You may choose to Help Center you can visit or FAQ View FAQs on the page.
Why Your Data Is Safe with ek332
End-to-End Encryption
All your data is protected with SSL/TLS and AES-256 encryption — security is ensured at every stage, from transfer to storage.
No Sale of Data
Ek332 never sells your personal information to third parties. Your data is used solely to provide you with our services.
KYC Verification System
We follow a robust KYC process to verify your identity and prevent fraud.
Regular Security Audits
Regular security audits are carried out by independent experts to ensure the highest level of protection at all times.
Your Data, Your Control
From your account settings, you can manage your cookie preferences, opt out of marketing, and download your data.
Limited Retention Period
Each type of data has a defined retention period. Once that period expires, the data is securely deleted or anonymized.
Start Betting Safely Today
Your data is fully secure with ek332. Open an account today and enjoy betting on a platform you can trust.